Coaching Agreement

01Parties & Scope

This Coaching Agreement, Informed Consent, Assumption of Risk & Release ("Agreement") is between Apex Division LLC, a Louisiana limited liability company ("Apex Division," "we," "us"), and the individual who enrolls and signs electronically ("you," "Client"). It applies to the 1-on-1 coaching plan you select at enrollment (Starter, Standard, Elite, or the 12 Week Transformation) and to any add-on services you buy (together, "Coaching").

This Agreement works alongside our Terms of Service, which you also accept. If the two ever conflict about your Coaching, this Agreement controls.

02Coaching Services

Coaching includes the features listed for your plan on our website at the time you enroll. Depending on the plan, these include individualized training programming, nutrition and macro guidance, scheduled check-ins, form video reviews, messaging access, and video calls. Response times and call frequency follow your plan's description. Coaching is delivered online. Unless separately agreed in writing, it does not include in-person supervision.

Your coach builds and adjusts your plan based on the information you provide. Your initial program and nutrition targets are usually delivered within 3–5 business days after we receive your payment, your completed intake, and any required medical clearance.

03Not Medical Care

Talk to your physician before starting any exercise, nutrition, or supplement program, and before making changes if you have a medical condition, take medication, or are pregnant or postpartum. If your coach's guidance ever conflicts with your healthcare provider's advice, follow your healthcare provider and tell your coach.

04Health Screening & Medical Clearance

• Accurate information. You confirm that your answers to the enrollment health screening, including the physical activity readiness questions, injuries, medications, and emergency contact, are true and complete. You'll tell your coach promptly about any new or changed injury, symptom, medication, pregnancy, or medical condition.
• Clearance when required. If your screening indicates a heart condition, high blood pressure, chest pain, dizziness or loss of consciousness, medically supervised activity, pregnancy or recent childbirth, a history of disordered eating, or any other condition where we ask for clearance, you agree to get written clearance from your physician before you begin training. Your coach may also request clearance at any time.
• Clearance refund. If your physician does not clear you for exercise before training begins, you can cancel and receive a full refund of what you've paid, even within your first month.
• We may pause. We may pause or modify your training, without penalty to either party, if we reasonably believe continuing would be unsafe until you get appropriate medical guidance.

05Informed Consent

You understand that Coaching may involve resistance training with free weights, machines, and bodyweight; cardiovascular conditioning; mobility and stretching work; changes to calorie and macronutrient intake; body-weight and body-measurement tracking; and, for competitors, peaking, weight-cut, and stage-preparation strategies. You've had the chance to ask questions about the program, and you can ask your coach about any exercise, target, or protocol at any time. You may decline or modify any recommendation.

06Assumption of Risk

Physical training and dietary change carry inherent risks that can't be fully eliminated, even with careful programming. These include, but are not limited to:

• muscle soreness, strains, sprains, tears, and joint, ligament, tendon, or back injuries;
• injuries from dropped weights, equipment failure, falls, or training without a spotter;
• dizziness, fainting, abnormal blood pressure or heart rhythm, and, in rare cases, heart attack, stroke, or death;
• fatigue, hunger, low energy, digestive changes, and other effects of calorie or diet changes;
• aggravation of pre-existing conditions, whether known or unknown.

Because Coaching is delivered online, your coach can't physically see, spot, or correct you in real time, and can't inspect your equipment or training environment. You understand these risks and knowingly and voluntarily choose to participate, assuming the risks of your participation.

07Your Responsibilities

• Warm up properly, use good form and loads within your ability, and use spotters, safety pins, or safety arms where appropriate.
• Train in a safe space with equipment that's in good condition.
• Stop immediately if you feel pain, chest discomfort, shortness of breath beyond normal exertion, dizziness, or anything unusual, and seek medical attention when needed.
• Submit check-ins honestly and on time. Missed check-ins don't extend your plan or create a refund.
• Follow your physician's guidance, and tell your coach about changes to your health.
• Keep your program, materials, and Form Library access code to yourself.

08Release

To the fullest extent permitted by applicable law, you release and agree not to sue Apex Division LLC and its members, coaches, employees, and contractors (the "Released Parties") for claims arising from the inherent risks of training and dietary change described in this Agreement, and for claims arising from your failure to follow this Agreement, your physician's guidance, or your coach's instructions, or from inaccurate or incomplete information you provided.

This release does not apply to any liability that cannot legally be limited or waived. That includes liability for intentional or gross fault and, as provided in Louisiana Civil Code article 2004, liability for physical injury where the law prohibits advance limitation. In those cases, the rest of this Agreement, including your assumption of risk and your responsibilities, still applies.

09Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless the Released Parties from third-party claims, losses, and reasonable attorneys' fees arising from your breach of this Agreement, your misrepresentation or omission of health information, or your misuse or sharing of program materials.

10No Guarantee of Results

Results depend on consistency, effort, sleep, stress, genetics, health, and other factors outside our control. We don't guarantee any specific amount of fat loss, muscle gain, strength gain, competition placing, or timeline. Examples of other clients' results are individual experiences, not promises.

11Fees & Billing

• Monthly plans (Starter $149, Standard $199, Elite $249) are billed in advance on the same date each month and renew automatically until you cancel. By enrolling, you authorize Apex Division and our payment processor (Stripe) to charge your payment method each month.
• 12 Week Transformation ($599) is a single payment covering twelve weeks of coaching from your start date.
• Add-ons are charged when purchased.
• Cancel anytime by emailing contact@apexdivisioncoaching.com at least 48 hours before your next billing date. Your Coaching continues through the end of the paid period.
• Price changes to an active plan require at least 14 days' notice and never apply to a payment already made.
• Failed payments may pause your Coaching until they're resolved.

12Refunds

• Monthly plans, first month: non-refundable once paid, because that month covers your assessment, onboarding, and the build of your custom plan.
• Monthly plans, every later month: you may submit a refund request for that month's payment within 7 days of the charge. Approved refunds end Coaching for that billing period and cancel your subscription unless you ask to keep it active.
• 12 Week Transformation: fully refundable if you cancel before onboarding begins. Non-refundable once your custom plan has been delivered.
• Medical clearance exception: if your physician does not clear you for exercise before training begins, you receive a full refund.
• Our errors: duplicate charges and billing errors are always refunded.

To request a refund, email contact@apexdivisioncoaching.com with the subject "Refund Request." Please contact us before filing a dispute with your bank. The full refund policy is in our Terms of Service.

13Term & Termination

This Agreement starts when you sign and continues while you have an active plan. You may end it by cancelling as described above. We may end your Coaching if you breach this Agreement, give false health information, share program materials, are abusive toward a coach or member, don't pay, or if we reasonably believe continuing is unsafe for you. If we end your Coaching for a reason that isn't your fault, we'll refund the unused, prepaid portion. Sections 3–10, 15, 16, and 19 survive termination.

14Communication

Coaches respond within the time frame listed for your plan, during reasonable hours. Communication may happen by email, text, video call, or a coaching app or messaging platform. Coaching channels are not monitored for emergencies. In an emergency, call 911.

15Your Data, Photos & Confidentiality

• Your intake, health information, progress photos, measurements, and check-ins are confidential. Only Apex Division coaches and the service providers we use to run Coaching (such as form, payment, and messaging tools) can see them, and they're used only to deliver your Coaching.
• We will never post or share your photos, name, story, or results publicly without your separate written permission. You can revoke that permission later for future use.
• You may ask us to delete your progress photos and health information after your Coaching ends. We may keep billing records and this signed Agreement as required for legal, tax, and dispute purposes.
• Apex Division is not a healthcare provider, and HIPAA does not apply to Coaching. We still treat your information with care. See our Privacy Policy for more detail.

16Program Materials

Your programs, nutrition plans, check-in forms, videos, documents, and Form Library access belong to Apex Division. You get a personal, non-transferable license to use them for your own training during and after your Coaching. You may not share, resell, post, or reuse them to coach others. You keep ownership of the photos, videos, and information you send us.

17Coach Assignment

Apex Division assigns your coach based on your goals and availability. We may reassign or add a coach to your account, for example for scheduling, specialty, or continuity, and we'll let you know when we do. Both Apex Division coaches may review your information to coordinate your plan.

18Electronic Signature & Records

You agree that checking the acceptance boxes and typing your full name during enrollment is your electronic signature. It has the same effect as a handwritten signature under the federal E-SIGN Act and the Louisiana Uniform Electronic Transactions Act (La. R.S. 9:2601 et seq.). We record your typed name, the date and time, the agreement version, and your answers. You can download a copy at the end of enrollment or request one at any time by email.

19General

• Governing law. This Agreement is governed by the laws of the State of Louisiana. Disputes will first go through 30 days of good-faith informal resolution, then to the state or federal courts located in Louisiana, except that either party may use small claims court.
• Entire agreement. This Agreement, the Terms of Service, the Privacy Policy, and your plan's description at enrollment are the complete agreement about your Coaching.
• Severability. If any part of this Agreement is unenforceable, it will be enforced to the maximum extent allowed and the rest stays in effect.
• Changes. Updated versions apply only to future enrollments or renewals after notice. The version you signed is shown in your enrollment record.
• Age. You confirm you are at least 18 years old.

Apex Division LLC · Louisiana · contact@apexdivisioncoaching.com